Privacy POlicy

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

If any information is used for example, customers have wrongly added their details into the site. The DPO will review details as soon and delete any necessary information that is not authorised. The DPO does not need to disclose information has been deleted to the subject.  

SECTION 2 – CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

By adding your email address into any forms on our site, you are consenting for us to hold this information.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at enquires@soloskinlondon.co.uk

SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4WIX STORES

Your data is stored through WiXStores data storage, databases and the general WiXStores application. They store your data on a secure server behind a firewall.

Payment:

If you choose a direct payment gateway to complete your purchase, then WiXStores stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard & American Express.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read WiX Terms of Service here or Privacy Statement here.

Payments are also accepted via PayPal.  Their Terms of Service can be found here.

SECTION 5 – THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in United States and your transaction is processed by a payment gateway located in the United Kingdom , then your personal information used in completing that transaction may be subject to disclosure under United Kingdom legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Google analytics:

Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at. 

SECTION 6 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 – COOKIES

You have the option of opting out of cookies, there will be a pop up option when visiting the site.

SECTION 8 – AGE OF CONSENT

 By using this site, you represent that you are at least the age of majority in your county or that you are the age of majority in your county of residence and you have given us your consent to allow any of your minor dependants to use this site.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at enquiries@soloskinlondon.co.uk

SHARING YOUR WORDS & IMAGES

If you send us reviews, feedback, videos and/or images, you consent to us sharing them on any of our websites, social media channels and selling platforms anywhere in the world. Please read the following terms and conditions before submitting!

USER GENERATED CONTENT - TERMS AND CONDITIONS
Solo Skin London owns their website and social media that invite followers and customers to submit content. By submitting your content, you accept and agree to the following Terms and conditions for User-Generated Content.

Use of Your Comments, Photos and Videos: By submitting or uploading your story, comment, photo or video of you or your minor children (“Your Content”), you are authorising Solo Skin London to use, publish, and otherwise reproduce, modify and distribute Your Content with or without your name or the name of your minor children in perpetuity, worldwide in any and all Solo Skin London related media for any lawful purpose.

These uses may include, but are not limited to, information, education, promotion or advertising of Solo Skin London's or its products via the Internet, web sites, and social media.

Please do not submit any photos or videos other than your own. If individuals other than you appear in the photo or video, you must have permission to use the photo or video from the individuals, or give your permission as their parent’s or legal guardian’s if a minor.

Submissions: Any material you submit by upload, messaging or email (“Submissions”) are, and will be treated as, non-confidential and non-proprietary. Anything you submit or post becomes the property of Solo Skin London, and Solo Skin London may use and reproduce such Submission freely, and for any purpose. Specifically, Solo Skin London is free to use for any purposes whatsoever any content contained in any Submission you post to our page. Any such use is without compensation to you.

By making a Submission, you are also warranting that you own the material/content submitted and that Solo Skin London use will not violate any third party's rights or otherwise place us in breach of any applicable laws. Solo Skin London is under no obligation to use the words, videos or images submitted.

License to Use Materials
By submitting Your Content, you automatically grant Solo Skin London a worldwide, non-exclusive, royalty-free, irrevocable license to use, publish, and otherwise reproduce, modify and distribute such Materials in any and all Solo Skin London's-related media for any lawful purpose with or without your name or the name of your minor children. These uses may include, but are not limited to, information, education, promotion or advertising of Solo Skin London or its products via the Internet, web sites, and social media.

You represent to Solo Skin London that you own all content you provide and/or have the unencumbered legal right to grant the above-referenced license with respect to all content you provide. You further represent to Solo Skin London that such content does not infringe any third party copyrights or other third party intellectual property rights or rights of privacy or publicity. You agree to indemnify Solo Skin London for any and all losses resulting from the invalidity or inaccuracy of such representation.